Welcome to Ontime City (“Ontime City”, “Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our websites, mobile applications, and related services (collectively, the “Services”).
By accessing, browsing, registering, or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
You must be at least 18 years old to use our Services.
If you are using the Services on behalf of an organization, you represent that you have the authority to bind such organization to these Terms.
Ontime City reserves the right to suspend or terminate accounts that violate eligibility requirements.
Ontime City provides a digital platform that may include, but is not limited to:
Online bookings and reservations
Ordering and delivery facilitation
Event listings and ticketing
Merchant and service partner integration
Customer support and communication tools
Ontime City acts as a technology platform only and does not own, operate, or control third-party merchants, service providers, or event organizers unless expressly stated.
To access certain features, you may be required to create an account.
You agree to:
Provide accurate, complete, and up-to-date information
Maintain confidentiality of your login credentials
Be fully responsible for all activities under your account
Ontime City is not liable for any loss or damage arising from unauthorized account access due to your failure to secure credentials.
You agree not to:
Violate any applicable law or regulation
Post false, misleading, abusive, defamatory, or unlawful content
Infringe intellectual property or privacy rights
Interfere with platform security or functionality
Use the Services for fraudulent, harmful, or unauthorized purposes
We reserve the right to remove content or suspend/terminate accounts that violate these Terms.
Prices, availability, and service details are determined by merchants or service providers.
Payments are processed via third-party payment gateways.
Ontime City does not store full card details.
Refunds, cancellations, or modifications are subject to the respective merchant’s or event organizer’s policies.
Ontime City is not responsible for disputes arising between users and third-party providers.
The Services may contain links or integrations with third-party websites, services, or applications.
Ontime City does not control or endorse third-party services.
Your interactions with third parties are governed by their own terms and policies.
Ontime City is not liable for any loss or damage arising from third-party services.
All content on the platform, including text, graphics, logos, software, and trademarks, is owned by or licensed to Ontime City and protected under applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any content without prior written permission.
By submitting content (reviews, photos, comments, etc.), you grant Ontime City a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content for platform-related purposes.
You confirm that:
You own or have rights to the content
The content does not violate any law or third-party rights
Ontime City may, at its sole discretion:
Suspend or terminate your account
Restrict access to Services
Remove content
This may occur without prior notice if you violate these Terms or applicable laws.
The Services are provided on an “as is” and “as available” basis.
Ontime City does not warrant that:
Services will be uninterrupted or error-free
Information provided is accurate or complete
Defects will be corrected
Use of the Services is at your own risk.
To the maximum extent permitted by law, Ontime City shall not be liable for:
Indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Acts or omissions of merchants, partners, or third parties
Our total liability, if any, shall not exceed the amount paid by you for the specific service in dispute.
You agree to indemnify and hold harmless Ontime City, its directors, employees, and partners from any claims, damages, losses, or expenses arising from:
Your use of the Services
Violation of these Terms
Infringement of third-party rights
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, and protect your information.
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in India.
Ontime City reserves the right to modify these Terms at any time. Updated Terms will be posted on the platform. Continued use of the Services constitutes acceptance of the revised Terms.
For questions or concerns regarding these Terms:
Ontime City
📞 Contact Number: +91 62000 50582
📧 Support Email: support@ontime.city
